DROIT DE RÉTRACTATION

Vous avez le droit de résilier le contrat, sans donner de motifs, dans un délai de 14 jours.

The Consumer according to art. 52 and following the Italian Consumer’s Code has the right to withdraw from the Contract for any reason, without any explanations or penalty, with the conditions indicated in the present article. The Consumer does not have the right of withdrawal in the case of personalized Products.
Terms and conditions of withdrawal. The withdrawal of the Contract may involve some or all of the Products. The right of withdrawal shall be exerted within 14 (fourteen) days from the date of the reception of the Products (if there is a multiple delivery, the date of the last delivery) by means of the withdrawal form, available both in the footer of the Site and in the Order Confirmation email, which must be printed, completed in its entirety and sent by email: reclami@evotech-rc.it. The original withdrawal form must then be inserted in the package containing the Products to be returned.
Returning of the Products. If the right of withdrawal is exerted, the Consumer shall return the Products to the address indicated in art. 10.4 within 14 (fourteen) days from the date of notice of withdrawal. The substantial integrity of the Product to be returned is an essential condition for exercising the right of withdrawal. In any case, it is sufficient that the Product is returned in a normal state of preservation, as it has been kept and not used. The Products must be shipped to the Seller and the direct cost of the return shall be borne by the Consumer. The Products must be returned intact, in their original packaging or, alternatively, suitably wrapped in newsprint or protective film in order to avoid scratches or breakage, complete in all their parts and equipped with the attached tax and transport documentation. The Products must not have been used. If the returned Products do not comply with the provisions therein, the withdrawal will not be effective.
Return Address Products. The Products must be returned to: Seventyone s.r.l., 38055 Grigno (TN) Italy Zona Industriale 6g .
Content of the communication of the withdrawal. The communication of the withdrawal shall contain the following elements:

1. the willingness to withdraw from the Contract;
2. the number of the Order;
3. the indication of the Product or Products for which the Consumer intends exerting the withdrawal, by attaching a copy of the fiscal documents;
4. the indication of the bank details of the account or PayPay account on which the Costumer wants to receive the reimbursement of the amount he has already paid;
5. the confirmation that the Products are whole and kept in perfect condition in the original complete package, complete in all its parts or wrapped in newsprint or protective scratch-resistant cellophane.

Risks and costs of the returning of the Products. The loss or damage risks of the Products during the shipping of the delivery are on the Customer’s account, and in case of destruction or damage, the Products shall not be considered whole, and the right of withdrawal shall not be valid. The costs of the shipping related to the returning of the Product are on the Customer’s account. In some cases, the Seller may advance on behalf of the Consumer the transport costs for the return of the Products, which must be reimbursed by the Consumer, with transport risks to be borne by the Consumer. If the Consumer sends the Products from a non-European country, he/she must clear the Products for export and import and pay any export and import duties and carry out all customs formalities. Any further burden shall be borne by the Consumer.
Reimbursement of the amount paid by the Consumer. If the right of withdrawal and the consequent returning of the Products, are exerted by the Customer in accordance with the present article, the Seller shall reimburse the amount paid by the Customer, the net amount of the expenses paid for the shipping of the Products and of the eventual costs related to the chosen payment condition, within 14 (fourteen) days from the date of finding out about the withdrawal exerted by the Customer. The Parties agree that the refund shall be executed by the payment method chosen at the discretion of the Seller, it being understood that no additional costs shall be charged to the Consumer as a result of the refund.
Checking the returned Products. If the Seller finds damages or defects in the packaging and/or the Products and/or the number of packages does not correspond to the Order, he shall report this by writing the defects found and/or the wrong number of packages on the delivery receipt of the courier. The lack of physical integrity, correspondence or completeness of the returned Products shall be promptly communicated to the Customer and the Products shall be made available to him/her for collection. In this case, in the absence of collection of the Products by the Customer after 3 (three) months from the notification of the dispute, the Products shall be definitively retained by the Seller without the Consumer being able to make any claim in this regard.